Reviews

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            "displayName": "David Mann"
        },
        "reviewReply": {
            "comment": "Thank you, David! We're glad to hear that you had a positive experience with Dr. Roberts and appreciate his thoroughness and patience in helping you with your hearing aids.",
            "updateTime": "2026-09-04T01:55:24.312017Z"
        },
        "_id": "6a98c065b5536e8da9d0553b",
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        "__v": 0,
        "comment": "Dr. Roberts is very good at what he does. He explains everything. With adjustments of your hearing aids he gives you time to test them out.",
        "createTime": "2026-09-02T20:31:34.594193Z",
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        "starRating": 5,
        "updateTime": "2026-09-02T20:31:34.594193Z"
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            "displayName": "Gilbert Mendoza"
        },
        "reviewReply": {
            "comment": "Thank you, Gilbert, for taking the time to leave a review. We appreciate your support!",
            "updateTime": "2026-09-02T01:52:12.228547Z"
        },
        "_id": "6a976fb526ee45c6f32beb22",
        "reviewId": "AbFvOqm0NTEFxdXL8SBRxAqtuxzwMvfH9YrUJVDgt9GdBo7U9zKDqXvNZXW3-INoJ4mW0HVcrt9nAA",
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        "createTime": "2026-09-01T14:19:33.751085Z",
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        "starRating": 5,
        "updateTime": "2026-09-01T14:19:33.751085Z"
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            "displayName": "Phillip Martinez"
        },
        "reviewReply": {
            "comment": "Thank you, Phillip! We're glad to hear you've had a positive experience with our team at Sandia Hearing. Your kind words about our friendly and professional service mean a lot to us.",
            "updateTime": "2026-08-29T01:56:44.582152Z"
        },
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        "__v": 0,
        "comment": "I move to here to Rio Rancho almost 3 years ago, I have been going to Sandia Hearing for cleaning and maintenance on my hearing aids and they have always been very friendly and professional!",
        "createTime": "2026-08-28T22:36:43.125842Z",
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        "starRating": 5,
        "updateTime": "2026-08-28T22:36:43.125842Z"
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            "displayName": "Geary Anzures"
        },
        "reviewReply": {
            "comment": "Thank you, Geary! We're glad to hear you had a great experience with Dale Roberts. Your feedback means a lot to us!",
            "updateTime": "2026-08-29T01:56:45.117505Z"
        },
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        "__v": 0,
        "comment": "Dale Roberts is awesome! \ud83d\udc4d",
        "createTime": "2026-08-28T21:44:45.366068Z",
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        "starRating": 5,
        "updateTime": "2026-08-28T21:44:45.366068Z"
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            "displayName": "Mario Loprinzi"
        },
        "reviewReply": {
            "comment": "Thank you, Mario! We appreciate your kind words and are glad to hear that Dale took great care of you.",
            "updateTime": "2026-08-27T01:53:59.498324Z"
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        "__v": 0,
        "comment": "Thank you Dale Roberts for taking good care of me",
        "createTime": "2026-08-27T00:46:37.144192Z",
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        "starRating": 5,
        "updateTime": "2026-08-27T00:46:37.144192Z"
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            "displayName": "Jennifer Richards"
        },
        "reviewReply": {
            "comment": "Thank you, Jennifer! We're glad to hear you had a great visit and found our team fast and friendly. Your questions are always welcome!",
            "updateTime": "2026-08-27T01:54:00.094166Z"
        },
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        "__v": 0,
        "comment": "Always a great visit. Fast and friendly, answers any questions I have.",
        "createTime": "2026-08-26T15:45:22.210522Z",
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        "starRating": 5,
        "updateTime": "2026-08-26T15:45:22.210522Z"
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            "displayName": "David Knapik"
        },
        "reviewReply": {
            "comment": "Thank you, David! We're glad to hear that Dale was able to help resolve your hearing aid issues during your vacation. Your kind words mean a lot to us, and we appreciate you taking the time to share your experience. Safe travels!",
            "updateTime": "2026-06-23T02:03:56.808606Z"
        },
        "_id": "6a3b264657142392e97b714d",
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        "__v": 0,
        "comment": "We live in Arizona and are on a 4 week vacation in our RV, yesterday both of my hearing aids has issues, I couldn\u2019t hear. We called our hearing specialist in Arizona and they gave us Sandia Hearing Aids phone number. We were only 25 miles away and took a chance. We walked in and Dale Roberts greeted us and ask what was going on. I explained to him the issue and he resolved the major parts of the problem. This will carry me over until we get home . Thank you so much Dale you are a rare find!",
        "createTime": "2026-06-23T00:36:49.696816Z",
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        "starRating": 5,
        "updateTime": "2026-06-23T00:36:49.696816Z"
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            "displayName": "Quite frankly"
        },
        "reviewReply": {
            "comment": "Thank you, Quite! We're glad to hear you had a great experience working with us. Your feedback means a lot!",
            "updateTime": "2026-01-19T02:52:11.237986Z"
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        "starRating": 5,
        "comment": "Pleasure to work with!",
        "createTime": "2026-01-17T13:27:33.122606Z",
        "updateTime": "2026-01-17T13:27:33.122606Z",
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            "displayName": "Alan P Neuman"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2025-08-25T16:02:53.484248Z"
        },
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        "starRating": 5,
        "comment": "Excellent support, quality tutorials, first rate care and attention to every detail. Thank you again! Alan",
        "createTime": "2025-08-23T13:16:03.806257Z",
        "updateTime": "2025-08-23T13:16:03.806257Z",
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            "displayName": "Pat Monda"
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        "starRating": 5,
        "comment": "Such great people and the aids work sovwell.",
        "createTime": "2025-05-03T17:09:54.744849Z",
        "updateTime": "2025-05-03T17:09:54.744849Z",
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            "displayName": "James Huppenthal"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2025-01-09T17:59:22.602536Z"
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        "starRating": 5,
        "comment": "Thank you for your help.",
        "createTime": "2025-01-08T02:11:38.569847Z",
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        "starRating": 5,
        "comment": "Sandia hearing aid center repaired one my mother's hearing aids while she was here for an extended stay. I called and they made an appointment for her a few days later and they were able to clean and repair her hearing aid while we waited.",
        "createTime": "2023-08-14T22:08:20.586918Z",
        "updateTime": "2023-08-14T22:08:20.586918Z",
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        "starRating": 5,
        "comment": "In October 2021, one of my Beltone hearing aids stopped working while I was traveling away from my home Audiologist in Kentucky. Sandia got me right into the Cottonwood office. While Beltone isn't one of their brands and they could not do programming, they tested and cleaned my hearing aids, getting them back in service. Staff and audiologist were very understanding and helpful. They used their hearing aide experience and knowledge to fix my problem. Thank you, Sandia!",
        "createTime": "2021-11-04T14:12:18.505406Z",
        "updateTime": "2021-11-04T14:12:18.505406Z",
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        "starRating": 5,
        "comment": "Great place great people. Especially  Dale Robert's great guy",
        "createTime": "2021-07-22T20:47:16.864764Z",
        "updateTime": "2021-07-22T20:47:16.864764Z",
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            "displayName": "Dottie Kelley"
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        "starRating": 5,
        "comment": "I had previously bought my hearing aids in Santa Fe, but when we moved to Albuquerque and they needed servicing, Dale Roberts at Sandra Hearing Aids serviced them various times at no charge.  Recently I lost my old pair and purchased new hearing aides from Sandra Hearing. They are awesome, as is the service I continually receive, including regular checkups, cleaning, and adjustments.  Dale Roberts and Staff always impress and delight my husband and I with excellent service, easily scheduled appointments, and a friendly comfortable atmosphere.",
        "createTime": "2021-03-10T20:13:52.257092Z",
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            "displayName": "Jennie Burns"
        },
        "reviewReply": {
            "comment": "Thank you for your review and recommendation, Jennie!",
            "updateTime": "2020-11-03T20:27:19.043654Z"
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        "starRating": 5,
        "comment": "This place is top notch.  Dale is great,   he is patient and very knowledgeable.   I highly recommend",
        "createTime": "2020-11-03T18:09:18.720009Z",
        "updateTime": "2020-11-03T18:09:28.124444Z",
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            "displayName": "Frank Zaccaria"
        },
        "reviewReply": {
            "comment": "Thank you for your review, Frank!",
            "updateTime": "2020-08-17T14:37:44.481691Z"
        },
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            "comment": "Thank you for taking the time to leave us a review! Dale is the best, happy he has been able to help you.",
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        "comment": "Went in to have my aids checked out as I was having a hard time hearing clearly.  In less than 5 mins they were cleaned and the microphone filter replaced.  The improvement was remarkable.  Well done.",
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